If I made the connection in Singapore I was stuck there for 24 hours you owe me 355.00 for accommodations
If I made the connection in Singapore I was stuck there for 24 hours you owe me 355.00 for accommodations
plus: service and personal assistance minus: online check-in did not work
All in all the flight was good. Love the fact that for airline food it was piping hot
I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed
They made me check my carry on even though there was room We un boarded in a strange way but overall it was good
It seems paying premium economy does not make difference with economy. No priority boarding, not worthy paying extra$$$ for premium economy.
Every thing was fine. Some ild classical Hindi movies should be add
The premium economy seats were not that great. It could have been more premium than economy seats.
People were so nice! Economy seats were small and cramped feeling for me. I’m slender and 6 feet tall
They close their counter so early. I had internet issues so I couldn’t check In online . I would have made the flight but their counter was closed 5 minutes before we arrived. No way of contacting them even though I had the confirmation number and tried to check in the night before on someone else’s phone. I tried calling their customer service with no pick up. Horrible experience, I’m very unhappy with them. I hope to never fly with them ever again. It costed me almost $900.
The transfer from Domestic and International was a bit confusing but I am easily confused. I did not eat any food, but the food on the other leg was decent. It was nice they turned the lights off on the night flight. The plane was in good shape, but was a little cramped in economy and I am small. They gave me a customs form to fill out and nobody looked at it as I went through customs. Not a bad flight.
My case was missing a wheel on arrival Heathrow and the staff were unhelpful when i tried to get some compensation stating it was not sufficient damage, i only wish that they at some point have to deal with the same situation it put me in, maybe they would change their attitude but overall it was a good flight
The aircraft was really old, the staff demotivated and the overall United airline service is horrible
Lunch Food was tasteful and had variety. Seat was comfortable. However, when I was reserving my seats during booking, the seat configuration showed was 3-3-3, but when I boarded it was a 2-4-2 configuration? Also during booking, I had also bought travel insurance together with my TG booking. However there was no confirmation of my purchase from Allianz and TG. After several emails with TG contact, sales, reservation and Allianz was i able to confirm my insurance purchase. When the policy was issued, the birth dates of me and my wife were wrongly stated and I had to go through another round of emails with Allianz to get it corrected. Otherwise any claims would be void! It was indeed not a very good booking experience!
Increase the number of available films, including variety. All other aspects were great.
Check in was a disaster. 90 minutes and only 2 economy check in desks open. Had to rush to catch the flight.
I couldnt go on this flight and lost all my money over 1,000 UK Pounds as my visa to Myanmar was not accepted :(
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
After going back and forth with the airline, they never reimbursed the airline tickets. Went around asking multiple people how to get reimbursed and kept getting put back, not satisfied with their customer service.
Efficient like all the other flights with them. An outstanding budget airline!
I booked Flexi ticket, Paid extra for extra legroom seat. What I got was worst ever place to sit. It was an emergency exit seat with lots of legroom but half of the seat was occupied with aircraft body. Means you don’t keep that seat where a passenger can’t sit. The seats are too narrow. Whole night I was awake. Not movable armrests. One of the worst.
There is very little in the title" Premium" in the Economy experience with Cathay, Melbourne to Hong Kong. The seats are uncomfortable and the cabin with outdated 1990's decor and trim. The food service was sloppy and the leg room providing little to no advantage over regular economy seating. Infact, the Sunday flight was not fill occupancy and I would have done better saving the significant additional costs for the PREMIUM ticket and taken advantage of the seating. If you are a regular premium economy traveler of EMIRATES expecting the same experience on CATHAY, you will be disappointed. Emirates far superior.
The overall flight went well and the aircrew was pleasant.
The flight crew was exceptionally good. Personal needs were well met. The food choices were very nice.
While I was in great pain, the seat was sufficiently comfortable to allow me to rest and not be in so much pain.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
Flight crew was especially thoughtful and attentive, made sure our seats were comfortable so we could rest on the long flight
The coffee in Premium economy and economy is terrible. That's it. Everything else is great
The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.
Lounge in pukhet not good Very nice new aircraft Super crew as nearly always with Cathay